For venues needing a little extra help each month.

• Up to 10 hours/month

• Data entry into your own website and socials as well as third-party platforms (Booking.com, Airbnb, Expedia, POS systems)

• Menu and service updates on Google, Facebook, website

• Guest email replies (FAQs, welcome emails, post-stay notes)

• Digital filing and organisation (Google Drive, Dropbox)

• Inbox cleanup or templated email setup

Rates from 399–500/month
Minimum one month subscription with discount available on 3+ months assistance packages.

This is a sample package only, each business will be different with their own unique requirements that my services will be tailored to after our initial consultation.

For when you need more than the basics behind the scenes.

• Up to 20 hours/month

• OTA setup and maintenance (rate, availability, listing details)

• CRM/database updates

• Guest inquiry responses and review replies

• Invoice, payment, or roster tracking support

• System admin tasks tailored to your business

• Plus tasks included in Admin Boost

Rates from 799–1,100/month
Minimum one month subscription with discount available on 3+ months assistance packages.

This is a sample package only, each business will be different with their own unique requirements that my services will be tailored to after our initial consultation.

Your behind-the-scenes support person.

• Up to 40 hours/month

• Includes everything in Systems Support and Admin Boost

• Admin support for functions and group bookings

• Daily guest comms (welcome messages, schedules, event info)

• Event list management

• Feedback tracking or light reporting (forms, guest surveys)

Rates from 1,800–2,200/month
Minimum one month subscription with discount available on 3+ months assistance packages.

This is a sample package only, each business will be different with their own unique requirements that my services will be tailored to after our initial consultation.

• OTA Platform Setup or Overhaul

• Seasonal Rate Entry or Promo Setup

• Inbox SOP + Template Creation

• Email Response Library (FAQs, guest communications)

• Online Presence Audit (OTA, Google, socials)

• Website Creation, Development or Overhaul

• Event Planning

• Tell me what you need each day/week/month — a list, a call, or even a voice memo.

• I'll handle the admin with accuracy, confidentiality, and hospitality smarts.

• You get regular updates so you can relax knowing it's all handled.

I bring more than just admin skills — I bring hospitality insight. With hands-on industry experience and a sharp eye for detail, I understand the unique pressures of running a venue. Whether it’s updating rates on multiple booking sites, managing guest emails, or keeping your systems in order, I know how to get things done efficiently, accurately, and with a hospitality-first mindset.

You won’t need to explain the difference between a walk-in and a late checkout — I already get it. I’ll take care of the back-end, so you can focus on the front-of-house and maybe even re-gain some of the hours for your own leisure!