Coming into the industry from another field? I’ve got you. I’ll walk you through the essential knowledge you need to operate with confidence. From front-of-house operations to kitchen flow, customer expectations to compliance—you’ll gain practical, real-world insight.

Turn your idea into a viable, strategic plan. I’ll help you:

• Clarify your concept and define your unique offering

• Conduct market research and identify your niche

• Build a realistic, tailored budget

• Develop pricing strategies that reflect your value and meet your goals

• Identify key suppliers, services, and industry connections

• Create a clear and flexible business plan you can use to guide decisions or present to investors

Build a team and culture that reflect your vision. From hiring your first staff member to creating a training program that sets the tone for your workplace, I’ll guide you through:

• Recruitment strategies tailored to your business and budget

• Understanding wage structures, awards, and OH&S obligations

• Onboarding processes that are simple but effective

• Designing training resources and routines that make sense for small teams

• Establishing a positive, respectful workplace culture from day one

Connect with your audience from the very beginning. We’ll review your branding, clarify your target market, and make sure your messaging aligns with the kind of venue you’re building. I can assist with:

• Defining your visual and written brand identity

• Reviewing and/or creating your online presence (social media, website, listings)

• Identifying marketing opportunities and community partnerships

• Building a simple marketing strategy to launch your venue with impact

Clear steps, solid systems, and peace of mind. From day-to-day operations to long-term strategy, I’ll help you:

• Set clear, achievable goals—and break them into actionable steps

• Plan for growth, flexibility, and future expansion or downscaling

• Navigate local, state and federal compliance, including permits and regulations

• Put practical systems in place so you’re not constantly putting out fires

Connect with trusted professionals. Need help finding a graphic designer, equipment supplier, accountant, or cleaner? I have a network of trusted contacts and can refer you to industry professionals who work well with small businesses—saving you time, money, and headaches.

Design that works for your space and style. From kitchen efficiency to front-of-house layout to rooms fit for a functional and well appointed Queen, I can help you think through the way your venue will function day-to-day. It’s not about fancy floorplans—it’s about service that flows and a space that works with you.

Hands-on help when you need it most. I’ll be there to support you through your opening day/s, whether you need extra hands during service, staff troubleshooting, or just someone to make sure nothing’s slipping through the cracks. This is the part where the plan becomes real—and I’ll be right there with you.